Frequently Asked Questions
Questions we hear from parents every day. Tap a question to see the answer, and please reach out if yours isn’t here.
Is therapy right for my child?
Signs, timing and who we see
How do I know if my child needs speech or occupational therapy?
If something about your child’s speech, language, feeding, movement, play or emotions is worrying you, that’s reason enough to ask. Common signs include being hard to understand, using fewer words than other children their age, trouble with handwriting or buttons, or big reactions to sounds and textures. You know your child best, and we’ll talk it through and tell you honestly what we think.
Is it just a phase? Should we wait and see?
Sometimes children catch up on their own, and sometimes waiting means missing a chance to help early. Because it’s hard to tell, we offer a screening. If your child doesn’t need therapy, we’ll say so and share ideas for home. If they would benefit, starting early can make things easier.
What ages do you work with?
We see children from birth through age 18, from late-talking toddlers to teens working on independence and confidence. Our approach adapts to each age, with more play for little ones and more collaboration for older kids.
What’s the difference between speech therapy and occupational therapy?
Speech-language therapy helps with speech sounds, understanding and using language, stuttering, social communication and feeding. Occupational therapy helps with fine motor skills, handwriting, sensory processing, emotional regulation and everyday skills. Many children benefit from both, and having both therapists under one roof makes it easy to work as a team.
Your first visits
What to expect, step by step
What happens at the screening and the evaluation?
The screening is a short, relaxed visit where you share your concerns and we play with your child. If more information would help, an evaluation takes a closer look at your child’s strengths and needs through play and conversation. Afterwards we explain everything in plain language and talk through next steps together.
What if my child is shy or doesn’t want to participate?
That’s very common, and it’s okay. We follow your child’s lead, begin with activities they enjoy, and build participation gradually. Most children warm up quickly when sessions feel like play.
Can I stay in the room during sessions?
Yes, we welcome parents. You’re a partner in your child’s progress, and watching helps you learn strategies to use at home. For some older children and teens, a little independent time works well, and we’ll talk about what’s best for your child.
Progress & practice at home
How long it takes and how you can help
How long will my child need therapy?
Every child is different, so there’s no single answer. Some children need a few months and others benefit from longer support. We set goals together, share progress updates along the way, and adjust the plan as your child grows. The goal is always to help your child become independent.
What can I do at home to help?
Small, everyday moments make a big difference. Talk about what you’re doing during routines, read together, play and sing, and offer playdough, building and drawing for little hands. We’ll also give you a few simple, personalized ideas after each session. Our Parent Resources page has more.
Cost & coverage
Insurance and paying for care
Do you take insurance?
We’re in network with Blue Cross Blue Shield of North Carolina, Aetna and MedCost. If we’re out of network with your plan, we’ll provide documentation on request and submit claims on your behalf. Coverage varies by plan, so please check your benefits. You can find details on the How It Works page, and we’re always happy to talk it through.